SF Expert

Greetings from ASSISTIAN Pvt Ltd.
Job Description:
** SF Expert **
Responsibilities:

 Data analysis
 Perform quality assurance
 Help design, document and maintain system processes
 Report on common sources of technical issues or questions and make recommendations to the
HR team
 Communicate key insights and findings to the HR team
 Stay vigilant for ways to improve monitoring, discover issues and deliver better value to the
company
 Assist with data collection and analysis for selected projects and workstreams
 Test business processes and recommend improvements
 Convert application enhancement features into smaller user stories
 Identify automation opportunities
 Create reports, dashboards and visualizations to help others understand business performance
 Complete implementation of enhancements/integrations in application
 Provide trainings and demos of products, processes or integrations
 Partner closely with the HR department for system functionality and maintenance
 Becoming employee-facing when deemed necessary
 Utilize formal ticketing system to complete work and providing required updates to properly
service and follow-up with employees
 Adhere to service level agreements for ticketing system
 Attend ongoing trainings as assigned by department management
 Data management to include: discovery, analysis, audit, validation, entry, correction
 Other duties as assigned

Requirements:

 Previous experience in HR, Data Analysis or Quality Assurance
 A degree or certificate in Human Resources and/or SuccessFactors
 Proven experience in eliciting requirements and testing
 Experience in analyzing data to draw business-relevant conclusions
 Basic knowledge in generating process documentation
 Strong written and verbal communication skills
 Great analytical, critical thinking and problem-solving abilities
 Superior presentation and organizational skills
 Adaptable and capable of working in fast-paced environments
 3 years’ experience with Success Factors
 Ability to work independently with excellent time management skills
 Customer service oriented
 Detail oriented with ability to multitask
 Working knowledge of basic office technology

Thank you,
Assistian Pvt Ltd
https://www.assistianindia.com

Job Category: HR
Job Type: Contract
Job Location: Remote
Posted On Date: May 2024

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